From the category archives:

Uncategorized

Are you planning on attending SXSW this year? Here’s a great video about the Interactive Trade Show.

{ 0 comments }

You’re out there in social media and you’re monitoring your impact – but how do you respond to negative posts or comments your monitoring may uncover? Believe it or not, the Air Force has a clear and concise guideline for blog assessment and response that you can implement.

Air_Force

This strategy is useful across all social media platforms, not just blogs. The Air Force themselves have put this stratagem into play on their blog, twitter account, Youtube page and Widgets and Podcasts.

Want to learn more about how Capt. Faggard and the Emerging Technology Division of the Air Force Public Affairs Agency are using social media? Read this terrific post by Web Ink Now: The US Air Force Armed with Social Media.

{ 0 comments }

Social Media Monitoring Tools

January 27, 2010

It seems like there is a new tool announced daily to monitor your brand or social media mentions. They run the gamut from free to thousands of dollars a month. How can we keep track of it all? Ken Burbary has a great list he’s collecting in a wiki. I encourage you to bookmark his [...]

Read the full article →

Facilitation vs. Moderation of Online Communities

August 10, 2009

You may think that there is little difference between the two terms facilitation and moderation. However, when it comes to managing online communities – the difference can be striking. Moderation is the act of monitoring communication in an online community and editing/changing the tone and flow of conversations to fit within the excepted norms of [...]

Read the full article →

Interview with Teresa Ging, Woman Entrepreneur

July 28, 2009

Teresa Ging is Founder of Sugar Bliss Cake Boutique, located at: 115 N Wabash Ave Chicago, IL 60602-1907 (312) 845-9669 Open Weekdays 8am-7pm; Sat 9am-6pm; Sun 10am-5pm www.sugarblisscakes.com  Sugar Bliss is a premium, Chicago based bakery specializing in gourmet cupcakes. Watch the video to see how Teresa launched her business as a woman entrepreneur.

Read the full article →